JULIET LIMA SOLUTIONS
Terms and Booking Policy
Effective October 14, 2026
These terms describe the use of Juliet Lima Solutions LLC (JLS) website content, training, coaching, consulting, and professional-development assessments. Review the applicable service description and any written engagement agreement before booking.
Class Cancellations And Refunds
If JLS receives your cancellation request at least 30 calendar days before the scheduled class start date, you are eligible for a refund of the class registration fee paid.
If JLS receives your cancellation request fewer than 30 calendar days before the scheduled class start date, no refund is available. The amount paid will instead be available as credit toward future JLS training.
Send cancellation and credit requests to info@julietlimasolutions.com. Include the participant's name, class, scheduled date, and booking reference, if available. Contact JLS to arrange the use of a training credit and confirm availability before registering again.
These are class-registration terms. Coaching, assessment appointments, and custom organizational engagements follow any cancellation or rescheduling terms disclosed for that service or agreed in writing. A specific signed engagement agreement controls where its terms differ from this general policy. Nothing in this policy limits rights that cannot be waived under applicable law.
Booking And Payment
Review the service, date, time, location or delivery format, and price shown before submitting a booking. A booking request is not a substitute for a written scope or agreement for a customized engagement.
If your organization needs to pay by purchase order, agency check, invoice, or another method, contact JLS before booking to arrange payment. Do not assume that an unlisted payment method is available at checkout.
If JLS cancels a class, we will contact registered participants about a replacement date or a refund of registration fees paid to JLS. This policy does not promise reimbursement of separately arranged travel or other third-party expenses.
Assessment Purpose And Limits
JLS professional-development assessments support reflection, coaching, communication, and leadership development. They are not clinical, diagnostic, medical, psychological, or employment-selection instruments. They should not be used as the sole basis for hiring, promotion, discipline, fitness-for-duty, or other employment decisions.
Assessment findings describe responses and development considerations within the assessment's limits. They do not guarantee performance, behavior, organizational outcomes, or suitability for a role. Training and coaching do not replace an organization's policies, required professional qualifications, or emergency procedures.
Individual Report Confidentiality
An individual report is provided to the person who completed the assessment. JLS retains access as needed to prepare and deliver the service. An employer, sponsoring agency, or other outside recipient does not receive the report without the participant's signed release, except where disclosure is legally required. Payment by an organization is not a signed release.
Climate Assessments
Organizations receive compiled climate findings, not individual responses or individual participant reports. Do not include identifying details in optional comments if you wish to remain anonymous. The Privacy Policy explains information handling, retention, and the limitations of deleting responses that cannot be linked to a person.
Use Of Materials And The Website
JLS materials and reports are provided for their intended training, coaching, or professional-development purpose. Do not reproduce, sell, publicly distribute, or present JLS materials as your own without permission, except where an agreement or applicable law permits it.
Provide accurate booking information and submit assessment responses on your own behalf. Do not attempt to access another person's report or interfere with the website or its services. External links are provided for convenience; third-party services have their own terms.
Questions And Changes
Contact info@julietlimasolutions.com or 601-463-5069 with booking, cancellation, or policy questions. Material changes to these terms will be reflected on this page. Changes will not retroactively replace the agreed terms of an existing booking without an appropriate agreement or legal basis.