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Training for the moments that test your people.

Customized leadership, de-escalation, and emotional intelligence programs for teams that need to communicate clearly, handle conflict, and lead with sound judgment.

Organizations Served

Selected organizations we have served

Fort Collins Logo
Broomfield Logo
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Vail Valley Logo
RFTA Logo
Core Transit Logo

Services

We design training that helps organizations improve leadership effectiveness, communication, workplace stability, and frontline performance.

Leadership Development

Help supervisors and managers give clear feedback, set expectations, and lead through change. Build self-awareness through emotional intelligence development.

De-Escalation & Communication

Give employees and leaders a practical approach to difficult interactions. Practice listening, reducing tension, and communicating clearly under pressure.

Coaching & Team Support

Individual coaching, facilitated conversations, and consulting for leaders and teams working through communication, accountability, and organizational challenges.

Find training for your industry

Explore programs shaped around your workforce, the people you serve, and the situations your teams face.

How an engagement works

Start with the need. Discuss your workforce, the situations your team faces, and the behaviors you want to strengthen.

Shape the engagement. Agree on the audience, training topics, delivery format, and scope.

Put it into practice. Use relevant scenarios, facilitated discussion, and practical tools your people can carry into their work.

Selected client engagements

Core Transit Logo
RFTA Logo

Transit communication training. Customized de-escalation and communication work for RFTA and CORE Transit, grounded in real-world situations and practical response strategies.

Broomfield Logo

Leadership development for Broomfield. A customized engagement focused on trust, influence, and difficult conversations, with practical tools for supervisors and managers.

Meet the people behind the work

JLS brings together experience in executive leadership, crisis communication, healthcare, and organizational development.

Lyons Headshot

Lyons Hale, MCJ
Leadership consultant, instructor, and crisis negotiator with extensive experience in executive law enforcement leadership, de-escalation, change management, and communication under pressure.

Jacque Headshot

Dr. Jacque Phillips, DNP, FNP-C
Leadership and emotional intelligence expert with experience in healthcare leadership, accreditation, and evidence-informed professional development.

Let’s talk about your team

Tell us what your team is facing. We’ll discuss your training priorities and a practical next step.

© 2026 by Juliet Lima Solutions

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